Customer Acquisition begins with robust Portfolio/Product Catalog management where any combination of pricing/discounting algorithms, any attribute(s), any metric, any bundling or packaging can be used to create your product catalog. It can be as simple as a few prepaid cards, or as sophisticated as various priced bundles of wireless, wireline, broadband, long distance, data, and content.
Campaign Management with lead and prospect importing and tracking is fully supported, and links to credit bureaus and fraud assessment service produce credit scores which can map to qualifying service offerings and handset prices.
Customers can be loaded from any combination of sources and be automatically provisioned real time. They can be directly imported from your existing internal or external systems, such as POS. Qualution's self-guided order entry wizard is easily linked to your home page, and will incorporate the look and feel of your website. Qualution includes a retail and agent POS web based system, again, linked to your home page. Handset distribution and sales is included in most of our acquisition solutions. Qualution also offers a Spanish language version of their order entry webs.
Multiple brands and private labels are supported with each brand having a unique product catalog. Wholesale and retail pricing, corporate groups, and multiple levels of sales sources, sales groups, salespersons, etc. are readily supported.
WLNP port-in and port-out requests are automatically managed through the Sprint PCS network, facilitating the transfer of an mobile number belonging to another provider to your service.