Supporting the full customer life cycle with all associative business requirements
Creating traditional and non-traditional products and services; managing inventory, distribution, and fulfillment; supporting multiple sales channels; automatically provisioning, mediating, billing and taxation with revenue assurance and margin analysis; supporting the customer with robust CRM, IVR, and eCare in multiple languages; world-class data center and NVO, constantly monitoring the health of the entire system; enabling management to keep their finger on the pulse of their business through a reporting portal with extensive real-time and near real time information; exporting data to AR/Journals and tax compliance services, and providing a data warehouse for extensive data mining.
Efficiency and Cost Control through automation
Though gross margins are reasonably healthy, with everyone wanting a piece of each transaction, it doesn't take much to end up with lean net margins. MVNOs must maximize profitability through efficient automation of every possible process. This is Qualution's specialty; it's where they shine. From logistics to reporting and everything in between, wherever software can automate, Qualution has a proven robust solution. Qualution, for example, offers arguably the leading margin analysis report and the industry's best wholesale rate optimization platform.
